Refund policy

If you are dissatisfied in any way with your meal, contact us for a full refund. We cannot take back any unopened food items. 

To start a refund, you can contact us at orders@prepdtulsa.com. 

You can always contact us for any return question at orders@prepdtulsa.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is out of date, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Perishable goods, such as food, cannot be accepted for returns  Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.

Refunds
You will receive a notice when your refund has been processed.
If more than 15 business days have passed since we’ve approved your return, please contact us at orders@prepdtulsa.com.